- Level
- confirmed
- Worst impact
- Degraded
- Components
- Voice REST API AU1, Voice REST API IE1, Voice REST API US1
- Down Index
- 19of 100
What to do
Check whether you use Twilio Voice REST API AU1, Voice REST API IE1, Voice REST API US1. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 2h 9m it lasted.
Anything that failed between 2026-07-21 23:14 UTC and 2026-07-22 01:22 UTC may need a replay.Subscribe to Twilio's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=twilio works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Twilio 4
- investigating
Our monitoring systems have detected a potential issue with loss of audit event data for Twiml Applications From July/15 to July/21 - 2026. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
provider
- identified
Our engineers have identified the issue about some customers using TwiML applications that have experienced complete loss of audit event data spanning from July 15 through July 21, 2026.. We expect to provide another update in 1 hour or as soon as more information becomes available.
provider
- monitoring
TwiML applications that have experienced complete loss of audit event data spanning from July 15 through July 21, 2026 are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
provider
- resolved
TwiML applications that have experienced complete loss of audit event data spanning from July 15 through July 21, 2026 are now operating normally. This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-81adadeaad
Is Twilio still down?
No, this incident was resolved 2026-07-22 01:22 UTC. For Twilio's live state, see https://down.guide/twilio.
How long did it last?
2h 9m, from 2026-07-21 23:14 UTC to 2026-07-22 01:22 UTC, by the times Twilio posted.
What was affected?
Twilio named Voice REST API AU1, Voice REST API IE1, Voice REST API US1.
What caused it?
Twilio hasn't published a root cause. If it does, it shows here.
Where does this come from?
Twilio's official status page, https://status.twilio.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.