- Level
- confirmed
- Worst impact
- Degraded
- Components
- Trust Hub
- Down Index
- 21of 100
What to do
Check whether you use Twilio Trust Hub. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 4h 53m it lasted.
Anything that failed between 2026-10-01 18:38 UTC and 2026-10-01 23:31 UTC may need a replay.Subscribe to Twilio's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=twilio works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Twilio 5
- investigating
Our monitoring systems have detected a potential issue with A2P campaign submissions. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
provider
- investigating
We have identified an issue with A2P campaign creation which may cause delays for customers. Our engineers are working on a fix to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
provider
- investigating
We are still investigating A2P campaign creation which may cause delays for customers. Our engineers are working on a fix to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
provider
- monitoring
A2P campaign creation is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
provider
- resolved
Issue with A2P campaign creation which may cause delays for customers has been resolved and it is operating normally at this time.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-8575727fca
Is Twilio still down?
No, this incident was resolved 2026-10-01 23:31 UTC. For Twilio's live state, see https://down.guide/twilio.
How long did it last?
4h 53m, from 2026-10-01 18:38 UTC to 2026-10-01 23:31 UTC, by the times Twilio posted.
What was affected?
Twilio named Trust Hub.
What caused it?
Twilio hasn't published a root cause. If it does, it shows here.
Where does this come from?
Twilio's official status page, https://status.twilio.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.