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Twilio

Cloudflare Captcha not Loading in Certain Regions

Degraded Lasted 4h 15m · started · Twilio's page

Level
confirmed
Worst impact
Degraded
Components
Other

What to do

  • Check whether you use Twilio Other. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 4h 15m it lasted.

    Anything that failed between 2026-03-18 18:32 UTC and 2026-03-18 22:47 UTC may need a replay.
  • Subscribe to Twilio's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=twilio works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Twilio 4

  1. investigating

    We are investigating intermittent failures when loading captchas in certain regions on the Twilio platform. We expect to provide another update in 1 hour or as soon as more information becomes available

    provider

  2. investigating

    We are still investigating intermittent failures when loading captchas in certain regions on the Twilio platform. We expect to provide another update in 2 hour or as soon as more information becomes available

    provider

  3. monitoring

    The issue with Cloudflare Captcha loading in certain regions has been resolved and service is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.

    provider

  4. resolved

    The issue with Cloudflare Captcha loading in certain regions has been resolved and service is operating normally at this time.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-86c3dc25f3

Is Twilio still down?

No, this incident was resolved 2026-03-18 22:47 UTC. For Twilio's live state, see https://down.guide/twilio.

How long did it last?

4h 15m, from 2026-03-18 18:32 UTC to 2026-03-18 22:47 UTC, by the times Twilio posted.

What was affected?

Twilio named Other.

What caused it?

Twilio hasn't published a root cause. If it does, it shows here.

Where does this come from?

Twilio's official status page, https://status.twilio.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.