- Level
- confirmed
- Worst impact
- Degraded
- Components
- MMS, SMS
- Down Index
- 18of 100
What to do
Check whether you use Twilio MMS, SMS. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 1h 34m it lasted.
Anything that failed between 2026-07-22 14:17 UTC and 2026-07-22 15:51 UTC may need a replay.Subscribe to Twilio's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=twilio works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Twilio 3
- identified
The Twilio Programmable Messaging API is partially degraded starting from 04:56 PT. Customers sending an RCS message with automatic fallback to SMS/MMS may experience elevated levels of failures in message delivery. The root cause has been identified and oncall engineers are working on resolving the issue.
provider
- monitoring
A fix has been implmented and we our now monitoring.
provider
- resolved
This incident has been resolved
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-8aa24539bc
Is Twilio still down?
No, this incident was resolved 2026-07-22 15:51 UTC. For Twilio's live state, see https://down.guide/twilio.
How long did it last?
1h 34m, from 2026-07-22 14:17 UTC to 2026-07-22 15:51 UTC, by the times Twilio posted.
What was affected?
Twilio named MMS, SMS.
What caused it?
Twilio hasn't published a root cause. If it does, it shows here.
Where does this come from?
Twilio's official status page, https://status.twilio.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.