- Level
- confirmed
- Worst impact
- Degraded
- Components
- INTERCONNECT, Voice, Europe
- Regions
- eu
What to do
Check whether you use Twilio INTERCONNECT, Voice, Europe in eu. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 1d 8h it lasted.
Anything that failed between 2026-08-16 21:20 UTC and 2026-08-18 05:20 UTC may need a replay.Subscribe to Twilio's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=twilio works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Twilio 12
- investigating
We are investigating a service interruption with Interconnect in the Frankfurt edge. We expect to provide another update in 1 hour or as soon as more information becomes available.
provider
- monitoring
Customers who have interconnection with Twilio exclusively in the Frankfurt region may have experienced intermittent service interruptions for their Twilio Interconnect connections. This is due to an ongoing issue with an upstream network provider affecting the Frankfurt region.
provider
- monitoring
We continue to monitor the issue related to elevated errors impacting Interconnect in Frankfurt Edge. We will provide an update as soon as more information becomes available.
provider
- monitoring
We continue to monitor the issue related to elevated errors impacting Interconnect in Frankfurt Edge. We will provide an update as soon as more information becomes available.
provider
- monitoring
We continue to monitor the issue related to elevated errors impacting Interconnect in Frankfurt Edge. We will provide an update as soon as more information becomes available.
provider
- monitoring
We continue to monitor the issue related to elevated errors impacting Interconnect in the Frankfurt Edge. While investigating the current impact, we noticed that a subset of France numbers is affected. We will provide an update as soon as more information becomes available.
provider
- monitoring
We continue to monitor the issue related to elevated errors impacting Interconnect in the Frankfurt Edge, as well as inbound voice calls to France numbers. Both services have been moved to active monitoring as we evaluate performance. We will provide an update as soon as more information becomes available.
provider
- monitoring
We are continuing to monitor the issue related to elevated errors impacting Interconnect in the Frankfurt Edge, as well as inbound voice calls to France numbers. Both services have been moved to active monitoring as we evaluate performance. We will provide an update as soon as more information becomes available.
provider
- monitoring
We are continuing to monitor the issue related to elevated errors impacting Interconnect in the Frankfurt Edge, as well as inbound voice calls to France numbers. Both services are in active monitoring as we evaluate performance. We will provide an update as soon as more information becomes available.
provider
- monitoring
Our engineers have implemented a fix and are monitoring system performance related to elevated errors impacting Interconnect in the Frankfurt Edge, as well as inbound voice calls to France numbers. Both services are in active monitoring as we evaluate performance. We will provide another update in 4 hours or as soon as more information becomes available.
provider
- monitoring
Our engineers have implemented a fix and are monitoring system performance related to elevated errors impacting Interconnect in the Frankfurt Edge, as well as inbound voice calls to France numbers. Both services are in active monitoring as we evaluate performance. We will provide another update in 4 hours or as soon as more information becomes available.
provider
- resolved
The issue related to elevated errors impacting Interconnect in the Frankfurt Edge, as well as inbound voice calls to France numbers, has been resolved and both services are operating normally at this time.
provider
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Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-914813b6e4
Is Twilio still down?
No, this incident was resolved 2026-08-18 05:20 UTC. For Twilio's live state, see https://down.guide/twilio.
How long did it last?
1d 8h, from 2026-08-16 21:20 UTC to 2026-08-18 05:20 UTC, by the times Twilio posted.
What was affected?
Twilio named INTERCONNECT, Voice, Europe in eu.
What caused it?
Twilio hasn't published a root cause. If it does, it shows here.
Where does this come from?
Twilio's official status page, https://status.twilio.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.