- Level
- confirmed
- Worst impact
- Degraded
- Components
- Programmable Messaging API
- Regions
- au
- Down Index
- 26of 100
What to do
Check whether you use Twilio Programmable Messaging API in au. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 7h 14m it lasted.
Anything that failed between 2026-10-28 14:18 UTC and 2026-10-28 21:32 UTC may need a replay.Subscribe to Twilio's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=twilio works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Twilio 6
- investigating
Our monitoring systems have detected a potential issue with potential failing in cell messaging-ingress-gateway-0. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
provider
- identified
Our engineers have identified the issue with possible 503 Errors for Messaging Traffic for some customers in the Australia Region and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.
provider
- identified
Our engineers have identified the issue with possible 503 Errors for Messaging Traffic for some customers in the Australia Region and are continuing on working to deploy a fix. We expect to provide another update in 2 hours or as soon as more information becomes available.
provider
- identified
Our engineers have identified the issue with possible 503 Errors for Messaging Traffic for some customers in the Australia Region and are continuing on working to deploy a fix. We expect to provide another update in 4 hours or as soon as more information becomes available.
provider
- monitoring
Our engineers have deployed a fix, and are monitoring to confirm that affected customers in the Australia Region are no longer encountering 503 Errors for Messaging Traffic. We expect to provide another update in 30 minutes or as soon as more information becomes available.
provider
- resolved
Customers in the Australia Region are no longer encountering 503 Errors for Messaging Traffic. This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-941d16affe
Is Twilio still down?
No, this incident was resolved 2026-10-28 21:32 UTC. For Twilio's live state, see https://down.guide/twilio.
How long did it last?
7h 14m, from 2026-10-28 14:18 UTC to 2026-10-28 21:32 UTC, by the times Twilio posted.
What was affected?
Twilio named Programmable Messaging API in au.
What caused it?
Twilio hasn't published a root cause. If it does, it shows here.
Where does this come from?
Twilio's official status page, https://status.twilio.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.