- Level
- confirmed
- Worst impact
- Degraded
- Components
- Console
- Down Index
- 23of 100
What to do
Check whether you use Twilio Console. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 9h 55m it lasted.
Anything that failed between 2026-03-03 23:34 UTC and 2026-03-04 09:29 UTC may need a replay.Subscribe to Twilio's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=twilio works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Twilio 10
- investigating
Customers may experience delays in Transcription completion for services with PII Redaction enabled. Our team is currently investigating the issue and we will provide an update in 1 hour or as soon as more information is available.
provider
- investigating
Customers may experience delays in Transcription completion for services with PII Redaction enabled. Our team is currently investigating the issue and we will provide an update in 1 hour or as soon as more information is available.
provider
- investigating
Customers may continue experiencing delays in Transcription completion for services with PII Redaction enabled. Our team is currently investigating the issue and we will provide an update in 2 hour or as soon as more information is available.
provider
- monitoring
We are observing recovery in Transcription completion times for services with PII Redaction enabled. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
provider
- investigating
We are moving the incident status from 'Monitoring' back to 'Investigating', as customers may continue to experience delays in transcription completion for services with PII Redaction enabled. Our team is actively investigating the issue and will provide an update within 2 hours or sooner if additional information becomes available.
provider
- monitoring
We are observing recovery in transcription completion times for services with PII redaction enabled. We will continue monitoring the service to ensure a full recovery. We will provide another update in 30 minutes or as soon as more information becomes available.
provider
- monitoring
We are observing recovery in transcription completion times for services with PII redaction enabled. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
provider
- monitoring
We are observing recovery in transcription completion times for services with PII redaction enabled. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
provider
- monitoring
We are observing recovery in transcription completion times for services with PII redaction enabled. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
provider
- resolved
We are not experiencing delay in Transcription completion for services with PII Redaction enabled. The underlying issue has been addressed, and the service is operating as expected. This incident has been resolved.
provider
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Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-96e90b38f0
Is Twilio still down?
No, this incident was resolved 2026-03-04 09:29 UTC. For Twilio's live state, see https://down.guide/twilio.
How long did it last?
9h 55m, from 2026-03-03 23:34 UTC to 2026-03-04 09:29 UTC, by the times Twilio posted.
What was affected?
Twilio named Console.
What caused it?
Twilio hasn't published a root cause. If it does, it shows here.
Where does this come from?
Twilio's official status page, https://status.twilio.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.