- Level
- confirmed
- Worst impact
- Degraded
- Components
- PHONE NUMBERS
- Down Index
- 21of 100
What to do
Check whether you use Twilio PHONE NUMBERS. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 4h 14m it lasted.
Anything that failed between 2026-08-12 16:10 UTC and 2026-08-12 20:24 UTC may need a replay.Subscribe to Twilio's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=twilio works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Twilio 6
- investigating
We are experiencing failures with Phone Number configuration. Users may experience increased latency and decreased availability when updating phone number configurations Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
provider
- investigating
We continue to experience failures with Phone Number configuration. Users may experience increased latency and decreased availability when updating phone number configurations Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
provider
- identified
The issue causing failures with Phone Number configuration has been identified. We are actively working with our Engineering Team to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
provider
- monitoring
Phone Number configuration is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
provider
- monitoring
Phone Number configuration is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
provider
- resolved
The failures with Phone Number configuration has been resolved and is operating normally at this time.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-9c1e78e26e
Is Twilio still down?
No, this incident was resolved 2026-08-12 20:24 UTC. For Twilio's live state, see https://down.guide/twilio.
How long did it last?
4h 14m, from 2026-08-12 16:10 UTC to 2026-08-12 20:24 UTC, by the times Twilio posted.
What was affected?
Twilio named PHONE NUMBERS.
What caused it?
Twilio hasn't published a root cause. If it does, it shows here.
Where does this come from?
Twilio's official status page, https://status.twilio.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.