RCS Messages and Receipts are delayed on AT&T Network

What to do

• Check whether you use Twilio RCS Messaging. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 3h 32m it lasted.

  Anything that failed between 2026-04-18 03:00 UTC and 2026-04-18 06:31 UTC may need a replay.

• Subscribe to Twilio's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=twilio works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Twilio 4

1. investigatingApr 18, 2026, 3:00 AM UTC

   Receipts for RCS messages on ATT devices are delayed, We are working with ATT provider to resolve this issue. We will provide an update as soon as possible or within the next 1 hour

   provider

2. investigatingApr 18, 2026, 4:13 AM UTC

   Receipts for RCS messages on ATT devices are still delayed, We are working with ATT provider to resolve this issue. We will provide an update as soon as possible or within the next 2 hours

   provider

3. monitoringApr 18, 2026, 5:46 AM UTC

   We are observing successful delivery for RCS messages on AT&T devices. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

   provider

4. resolvedApr 18, 2026, 6:31 AM UTC

   We are no longer experiencing any issue towards RCS messages on AT&T devices. This incident has now been resolved.

   provider

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.