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Twilio

Client Connectivity Europe Region

Degraded Lasted 1h 47m · started · Twilio's page

Level
confirmed
Worst impact
Degraded
Components
Client Mobile IE1
Regions
eu

What to do

  • Check whether you use Twilio Client Mobile IE1 in eu. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1h 47m it lasted.

    Anything that failed between 2026-07-22 14:08 UTC and 2026-07-22 15:55 UTC may need a replay.
  • Subscribe to Twilio's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=twilio works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Twilio 3

  1. investigating

    We are aware of intermittent failures affecting mobile client calls in our Europe region. Customers may experience difficulty establishing or maintaining calls through mobile clients. Our team is actively investigating the root cause and monitoring service recovery. We will provide another update as soon as more information becomes available.

    provider

  2. monitoring

    A fix has been implmented and we are monitoring the fix.

    provider

  3. resolved

    This incident has now been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-9f5a9ff1ba

Is Twilio still down?

No, this incident was resolved 2026-07-22 15:55 UTC. For Twilio's live state, see https://down.guide/twilio.

How long did it last?

1h 47m, from 2026-07-22 14:08 UTC to 2026-07-22 15:55 UTC, by the times Twilio posted.

What was affected?

Twilio named Client Mobile IE1 in eu.

What caused it?

Twilio hasn't published a root cause. If it does, it shows here.

Where does this come from?

Twilio's official status page, https://status.twilio.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.