- Level
- confirmed
- Worst impact
- Degraded
- Components
- SMS, Europe
- Regions
- eu
What to do
Check whether you use Twilio SMS, Europe in eu. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 20h 44m it lasted.
Anything that failed between 2026-06-10 09:39 UTC and 2026-06-11 06:24 UTC may need a replay.Subscribe to Twilio's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=twilio works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Twilio 9
- investigating
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to COOP and Vodafone Omnitel network subscribers in Italy. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
provider
- investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Multiple network subscribers in Italy. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
provider
- identified
Twilio customers may be experiencing SMS delivery delays and delivery receipt delays from Twilio to network subscribers on multiple networks in Italy. Our team has identified the cause, and is working to resolve the issue. Message delivery and delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
provider
- identified
Twilio customers may be experiencing SMS delivery delays and SMS delivery receipt delays from Twilio to network subscribers on multiple networks in Italy. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.
provider
- identified
Twilio customers may be experiencing SMS delivery delays and delivery receipt delays from Twilio to network subscribers on multiple networks in Italy. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 4 hours or as soon as more information becomes available.
provider
- identified
We have observed a recovery in SMS delivery report from Twilio to Multiple network subscribers in Italy Except Vodafone Omnitel. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 8 hours or as soon as more information becomes available.
provider
- monitoring
We have observed a recovery in SMS delivery and delivery receipts from Twilio to Vodafone Omnitel network subscribers in Italy and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
provider
- monitoring
We have observed a recovery in SMS delivery receipts and SMS delivery from Twilio to Vodafone Omnitel network subscribers in Italy and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
provider
- resolved
The incident has been resolved and SMS delivery and delivery receipts from Twilio to Vodafone Omnitel network subscribers in Italy are operating normally.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
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Questions about DWN-9f8ee7cfbd
Is Twilio still down?
No, this incident was resolved 2026-06-11 06:24 UTC. For Twilio's live state, see https://down.guide/twilio.
How long did it last?
20h 44m, from 2026-06-10 09:39 UTC to 2026-06-11 06:24 UTC, by the times Twilio posted.
What was affected?
Twilio named SMS, Europe in eu.
What caused it?
Twilio hasn't published a root cause. If it does, it shows here.
Where does this come from?
Twilio's official status page, https://status.twilio.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.