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Twilio

SMS Delivery Failures from Multiple Networks in Czech to a subset of Twilio Long Code Numbers

Degraded Lasted 1d · started · Twilio's page

Level
confirmed
Worst impact
Degraded
Components
SMS, Europe
Regions
eu
Down Index
27of 100

What to do

  • Check whether you use Twilio SMS, Europe in eu. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1d it lasted.

    Anything that failed between 2026-03-04 15:23 UTC and 2026-03-05 16:22 UTC may need a replay.
  • Subscribe to Twilio's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=twilio works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Twilio 10

  1. investigating

    Our monitoring systems have detected a potential issue associated to SMS delivery failures from multiple networks in Czech Republic to Twilio Numbers. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

    provider

  2. investigating

    Twilio customers may be experiencing SMS delivery failures from multiple networks in Czech Republic to Twilio Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

    provider

  3. investigating

    We continue to experience SMS delivery failures from multiple networks in Czech Republic to Twilio Numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

    provider

  4. investigating

    We continue to experience SMS delivery failures from multiple networks in Czech Republic to Twilio Numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

    provider

  5. investigating

    We continue to experience SMS delivery failures from multiple networks in Czech Republic to Twilio Numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.

    provider

  6. investigating

    We continue to experience SMS delivery failures from multiple networks in Czech Republic to Twilio Numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.

    provider

  7. investigating

    We have observed a recovery in SMS delivery from multiple networks in Czech to a subset of Twilio long code numbers and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

    provider

  8. monitoring

    We have observed a recovery in SMS delivery from multiple networks in Czech to a subset of Twilio long code numbers and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

    provider

  9. monitoring

    We have observed a recovery in SMS delivery from multiple networks in Czech to a subset of Twilio long code numbers and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

    provider

  10. resolved

    The incident has been resolved and SMS delivery from network subscribers to a subset of Twilio Czech Republic Long Codes is operating normally.

    provider

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Corrections

None so far.

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Questions about DWN-a028e9d4f5

Is Twilio still down?

No, this incident was resolved 2026-03-05 16:22 UTC. For Twilio's live state, see https://down.guide/twilio.

How long did it last?

1d, from 2026-03-04 15:23 UTC to 2026-03-05 16:22 UTC, by the times Twilio posted.

What was affected?

Twilio named SMS, Europe in eu.

What caused it?

Twilio hasn't published a root cause. If it does, it shows here.

Where does this come from?

Twilio's official status page, https://status.twilio.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.