- Level
- confirmed
- Worst impact
- Degraded
- Components
- Intelligent Alerts
- Down Index
- 18of 100
What to do
Check whether you use Twilio Intelligent Alerts. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 1h 7m it lasted.
Anything that failed between 2026-09-21 23:54 UTC and 2026-09-22 01:01 UTC may need a replay.Subscribe to Twilio's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=twilio works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Twilio 4
- investigating
Our monitoring systems have detected a potential issue with Twilio Alerts. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
provider
- investigating
We are currently experiencing an issue affecting Intelligent Alerts. Alert notifications for messaging metric anomalies may be delivered later than expected. Alert history displayed in the Console may also not reflect recent activity. Our team is actively investigating. We will provide an update in 1 hour as more information becomes available.
provider
- monitoring
We are seeing a recovery on the issue affecting Intelligent Alerts. Alert notifications for messaging metric anomalies may be delivered later than expected. Alert history displayed in the Console may also not reflect recent activity. Our team is actively monitoring. We will provide an update in 30 minutes as more information becomes available.
provider
- resolved
Issue affecting Alert notifications for messaging metric anomalies delivered later than expected. Alert history displayed in the Console not reflecting recent activity has been resolved and Intelligent Alerts service is operating normally at this time.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-a31cdaa43b
Is Twilio still down?
No, this incident was resolved 2026-09-22 01:01 UTC. For Twilio's live state, see https://down.guide/twilio.
How long did it last?
1h 7m, from 2026-09-21 23:54 UTC to 2026-09-22 01:01 UTC, by the times Twilio posted.
What was affected?
Twilio named Intelligent Alerts.
What caused it?
Twilio hasn't published a root cause. If it does, it shows here.
Where does this come from?
Twilio's official status page, https://status.twilio.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.