- Level
- confirmed
- Worst impact
- Degraded
- Components
- RCS Messaging
What to do
Check whether you use Twilio RCS Messaging. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 6h 37m it lasted.
Anything that failed between 2026-05-11 16:17 UTC and 2026-05-11 22:54 UTC may need a replay.Subscribe to Twilio's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=twilio works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Twilio 5
- identified
Customers might be experiencing delays in RCS message delivery to ATT devices. Customers who have fallback to sms enabled could be experiencing higher rate of messages falling back to sms for ATT recipients. We expect to provide another update in 1 hour or as soon as more information becomes available.
provider
- identified
We are still experiencing delays in RCS message delivery to ATT devices. Customers who have fallback to sms enabled could be experiencing higher rate of messages falling back to sms for ATT recipients. We expect to provide another update in 2 hours or as soon as more information becomes available.
provider
- identified
We are still experiencing delays in RCS message delivery to ATT devices. Customers who have fallback to sms enabled could be experiencing higher rate of messages falling back to sms for ATT recipients. We expect to provide another update in 4 hours or as soon as more information becomes available.
provider
- monitoring
RCS message delivery to ATT devices is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
provider
- resolved
The issue with delays in RCS message delivery to ATT devices has been resolved and RCS message delivery is operating normally at this time.
provider
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Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-a4d67d1179
Is Twilio still down?
No, this incident was resolved 2026-05-11 22:54 UTC. For Twilio's live state, see https://down.guide/twilio.
How long did it last?
6h 37m, from 2026-05-11 16:17 UTC to 2026-05-11 22:54 UTC, by the times Twilio posted.
What was affected?
Twilio named RCS Messaging.
What caused it?
Twilio hasn't published a root cause. If it does, it shows here.
Where does this come from?
Twilio's official status page, https://status.twilio.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.