- Level
- confirmed
- Worst impact
- Degraded
- Components
- Studio, Group Rooms, Verify, Sync, Flex Routing, MMS, SMS, PHONE NUMBERS, Conversations, Messaging Services
- Down Index
- 9of 100
What to do
Check whether you use Twilio Studio, Group Rooms, Verify, Sync and 6 more. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 0m it lasted.
Anything that failed between 2026-09-21 15:09 UTC and 2026-09-21 15:09 UTC may need a replay.Subscribe to Twilio's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=twilio works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Twilio 2
- investigating
Our monitoring systems have detected a potential issue with Programmable Message API Errors. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
provider
- resolved
Starting on 09/21/26 14:27 UTC Twilio customers experienced API errors affecting multiple services. Affected Components: Phone Numbers Account Management Authy > Verify Programmable Messaging > SMS Programmable Messaging > Messaging Services Programmable Messaging > MMS Programmable Messaging > Conversations Programmable Video > Group Rooms Serverless > Studio Serverless > Sync Flex > TaskRouter. The issue was resolved on 09/21/26 14:28 UTC
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-aefbde2eeb
Is Twilio still down?
No, this incident was resolved 2026-09-21 15:09 UTC. For Twilio's live state, see https://down.guide/twilio.
How long did it last?
0m, from 2026-09-21 15:09 UTC to 2026-09-21 15:09 UTC, by the times Twilio posted.
What was affected?
Twilio named Studio, Group Rooms, Verify, Sync and 6 more.
What caused it?
Twilio hasn't published a root cause. If it does, it shows here.
Where does this come from?
Twilio's official status page, https://status.twilio.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.