SMS Delivery Delays From Twilio to Tune Talk Malaysia

What to do

• Check whether you use Twilio SMS, APAC in apac. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 4h 31m it lasted.

  Anything that failed between 2026-03-03 10:28 UTC and 2026-03-03 14:59 UTC may need a replay.

• Subscribe to Twilio's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=twilio works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Twilio 4

1. investigatingMar 3, 2026, 10:28 AM UTC

   Twilio customers may be experiencing SMS delivery delays from Twilio to Tune Talk network subscribers in Malaysia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

   provider

2. monitoringMar 3, 2026, 11:17 AM UTC

   We are observing recovery in SMS delivery delays when sending messages to Tune Talk network in Malaysia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

   provider

3. monitoringMar 3, 2026, 1:10 PM UTC

   We are continuing to observe recovery in SMS delivery delays when sending messages to Tune Talk network in Malaysia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

   provider

4. resolvedMar 3, 2026, 2:59 PM UTC

   The issue affecting SMS delivery to Tune Talk network subscribers in Malaysia has been resolved. Our engineering team has confirmed that delivery rates have returned to normal levels.

   provider

Corrections

None so far.

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