- Level
- confirmed
- Worst impact
- Degraded
- Components
- Conversation Intelligence
- Down Index
- 19of 100
What to do
Check whether you use Twilio Conversation Intelligence. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 2h 7m it lasted.
Anything that failed between 2026-06-30 21:57 UTC and 2026-07-01 00:04 UTC may need a replay.Subscribe to Twilio's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=twilio works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Twilio 3
- investigating
Our monitoring systems have detected a potential issue with Conversation Memory having delays generating summaries and observations on profiles. Our engineers have been alerted and are investigating. We will provide an update within the next hour or as soon as we have more details.
provider
- investigating
Our monitoring systems have detected a potential issue with Conversation Memory having delays generating summaries and observations on profiles. Our engineers have been alerted and are investigating. We will provide an update within 2 hours or as soon as we have more details.
provider
- resolved
Delays generating summaries and observations on profiles has been resolved and Conversation Memory is operating normally at this time.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-b4a49cb451
Is Twilio still down?
No, this incident was resolved 2026-07-01 00:04 UTC. For Twilio's live state, see https://down.guide/twilio.
How long did it last?
2h 7m, from 2026-06-30 21:57 UTC to 2026-07-01 00:04 UTC, by the times Twilio posted.
What was affected?
Twilio named Conversation Intelligence.
What caused it?
Twilio hasn't published a root cause. If it does, it shows here.
Where does this come from?
Twilio's official status page, https://status.twilio.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.