SMS Delivery Receipt Failures from Twilio to Multiple Networks in Brazil

What to do

• Check whether you use Twilio SMS, Latin America in latam. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 13m it lasted.

  Anything that failed between 2026-08-29 19:42 UTC and 2026-08-29 19:55 UTC may need a replay.

• Subscribe to Twilio's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=twilio works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Twilio 3

1. investigatingAug 29, 2026, 7:42 PM UTC

   Twilio customers may be experiencing SMS delivery receipt failures from Twilio to Brazil. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be failing. We will provide another update in 15 minutes or as soon as more information becomes available.

   provider

2. monitoringAug 29, 2026, 7:52 PM UTC

   We have observed a recovery in SMS delivery receipts from Twilio to network subscribers on multiple networks in Brazil and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

   provider

3. resolvedAug 29, 2026, 7:55 PM UTC

   We have observed a recovery in SMS delivery receipts from Twilio to multiple networks in Brazil and are monitoring service stability.

   provider

Corrections

None so far.

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