- Level
- confirmed
- Worst impact
- Degraded
- Components
- Studio, Group Rooms, Peer-to-Peer Rooms, Functions, Verify, Assets, Lookup, Compositions, REST API, Sync, Go Rooms, Conversations
- Down Index
- 19of 100
What to do
Check whether you use Twilio Studio, Group Rooms, Peer-to-Peer Rooms, Functions and 8 more. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 1h 25m it lasted.
Anything that failed between 2026-05-26 14:18 UTC and 2026-05-26 15:43 UTC may need a replay.Subscribe to Twilio's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=twilio works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Twilio 4
- identified
Our engineers have identified the issue high where customer might experience timeouts when connecting to Video API and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.
provider
- identified
We are continuing to work on a fix for this issue.
provider
- identified
Our engineers have identified the issue high where customer might experience timeouts when connecting to Video API and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.
provider
- resolved
Our engineers have identified an issue where customer may have experienced unexpected 500 errors or increased latency when connecting to a subset of Twilio Rest APIs. We have been observing recovery for 45 minutes.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-bcee4ccfa8
Is Twilio still down?
No, this incident was resolved 2026-05-26 15:43 UTC. For Twilio's live state, see https://down.guide/twilio.
How long did it last?
1h 25m, from 2026-05-26 14:18 UTC to 2026-05-26 15:43 UTC, by the times Twilio posted.
What was affected?
Twilio named Studio, Group Rooms, Peer-to-Peer Rooms, Functions and 8 more.
What caused it?
Twilio hasn't published a root cause. If it does, it shows here.
Where does this come from?
Twilio's official status page, https://status.twilio.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.