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Twilio

Users are unable to create a SIP Trunking Phone Number Resource

Degraded Lasted 1h 40m · started · Twilio's page

Level
confirmed
Worst impact
Degraded
Components
PHONE NUMBERS
Down Index
19of 100

What to do

  • Check whether you use Twilio PHONE NUMBERS. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1h 40m it lasted.

    Anything that failed between 2026-07-14 16:10 UTC and 2026-07-14 17:50 UTC may need a replay.
  • Subscribe to Twilio's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=twilio works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Twilio 3

  1. investigating

    Users are experiencing unexpected 404 errors when attempting to create a SIP Trunking Phone Number Resource. As a work around, https://www.twilio.com/docs/phone-numbers/api/incomingphonenumber-resource#update-an-incomingphonenumber-resource can be used to successfully associate phone numbers with trunks.  We are investigating the root cause and will provide an update as more information becomes available.

    provider

  2. monitoring

    Users are no longer experiencing unexpected 404 errors when attempting to create a SIP Trunking Phone Number Resource. We will monitor for 30 minutes.

    provider

  3. resolved

    Users are no longer experiencing unexpected 404 errors when attempting to create a SIP Trunking Phone Number Resource, this issue have been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

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Questions about DWN-bd5638737f

Is Twilio still down?

No, this incident was resolved 2026-07-14 17:50 UTC. For Twilio's live state, see https://down.guide/twilio.

How long did it last?

1h 40m, from 2026-07-14 16:10 UTC to 2026-07-14 17:50 UTC, by the times Twilio posted.

What was affected?

Twilio named PHONE NUMBERS.

What caused it?

Twilio hasn't published a root cause. If it does, it shows here.

Where does this come from?

Twilio's official status page, https://status.twilio.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.