- Level
- confirmed
- Worst impact
- Degraded
- Down Index
- 8of 100
What to do
Check whether your product depends on Twilio. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 0m it lasted.
Anything that failed between 2026-04-20 23:30 UTC and 2026-04-20 23:30 UTC may need a replay.Subscribe to Twilio's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=twilio works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Twilio 1
- resolved
Twilio customers were experiencing an error loading the WhatsApp Try It Out Sandbox page between 4/20 11:57 PM UTC and 4/21 15:34 PM UTC. The incident has been resolved and the WhatsApp Sandbox page is operating normally.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-c0b4e7f901
Is Twilio still down?
No, this incident was resolved 2026-04-20 23:30 UTC. For Twilio's live state, see https://down.guide/twilio.
How long did it last?
0m, from 2026-04-20 23:30 UTC to 2026-04-20 23:30 UTC, by the times Twilio posted.
What caused it?
Twilio hasn't published a root cause. If it does, it shows here.
Where does this come from?
Twilio's official status page, https://status.twilio.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.