- Level
- confirmed
- Worst impact
- Degraded
- Components
- Console, PHONE NUMBERS
- Down Index
- 22of 100
What to do
Check whether you use Twilio Console, PHONE NUMBERS. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 8h 26m it lasted.
Anything that failed between 2026-07-06 18:36 UTC and 2026-07-07 03:02 UTC may need a replay.Subscribe to Twilio's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=twilio works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Twilio 8
- investigating
Our monitoring systems have detected a potential issue with Edit and Resubmit Rejected A2p Campaigns via Console Ui. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
provider
- investigating
We are aware of an issue affecting the Twilio Console A2P 10DLC campaign management functionality. Customers are unable to edit and resubmit rejected A2P campaigns due to a missing "Fix" button on the campaign management screen for campaign initially submitted without Privacy Policy and Terms & Condition field values, which leaves critical fields such as Campaign Description and Sample Messages locked as read-only. Our team is actively investigating the root cause. We expect to provide another update in 1 hour or as soon as more information becomes available.
provider
- identified
We are aware of an issue affecting the Twilio Console A2P 10DLC campaign management functionality. Customers are unable to edit and resubmit rejected A2P campaigns due to a missing "Fix" button on the campaign management screen for campaign initially submitted without Privacy Policy and Terms & Condition field values using APIs, which leaves critical fields such as Campaign Description and Sample Messages locked as read-only. Customers can delete and resubmit such campaigns with Privacy Policy and Terms & Condition fields without incurring campaign fees for the failed submission. Our team is actively working on addressing the root cause. We expect to provide another update in 2 hours or as soon as more information becomes available.
provider
- identified
We are aware of an issue affecting the Twilio Console A2P 10DLC campaign management functionality. Customers are unable to edit and resubmit rejected A2P campaigns due to a missing "Fix" button on the campaign management screen for campaign initially submitted without Privacy Policy and Terms & Condition field values using APIs, which leaves critical fields such as Campaign Description and Sample Messages locked as read-only. Customers can delete and resubmit such campaigns with Privacy Policy and Terms & Condition fields without incurring campaign fees for the failed submission. Our team is actively working on addressing the root cause. We expect to provide another update in 4 hours or as soon as more information becomes available.
provider
- monitoring
We have identified and mitigated the issue impacting edit capability of failed campaign registrations without Privacy Policy and Terms & Condition fields. We are working on resolving all existing impacted customers. We expect to provide another update in 30 minutes or as soon as more information becomes available.
provider
- monitoring
We have identified and mitigated the issue impacting edit capability of failed campaign registrations without Privacy Policy and Terms & Condition fields. We are working on resolving all existing impacted customers. We expect to provide another update in 2 hours or as soon as more information becomes available.
provider
- monitoring
We have identified and mitigated the issue impacting edit capability of failed campaign registrations without Privacy Policy and Terms & Condition fields. We are working on resolving all existing impacted customers. We expect to provide another update in 4 hours or as soon as more information becomes available.
provider
- resolved
The issue impacting the edit capability of failed campaign registrations without Privacy Policy and Terms & Condition fields has been resolved, and the service is operating normally at this time.
provider
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Corrections
None so far.
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Questions about DWN-c156d9e44f
Is Twilio still down?
No, this incident was resolved 2026-07-07 03:02 UTC. For Twilio's live state, see https://down.guide/twilio.
How long did it last?
8h 26m, from 2026-07-06 18:36 UTC to 2026-07-07 03:02 UTC, by the times Twilio posted.
What was affected?
Twilio named Console, PHONE NUMBERS.
What caused it?
Twilio hasn't published a root cause. If it does, it shows here.
Where does this come from?
Twilio's official status page, https://status.twilio.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.