- Level
- confirmed
- Worst impact
- Degraded
- Components
- RCS Messaging
- Down Index
- 20of 100
What to do
Check whether you use Twilio RCS Messaging. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 2h 48m it lasted.
Anything that failed between 2026-05-06 20:05 UTC and 2026-05-06 22:52 UTC may need a replay.Subscribe to Twilio's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=twilio works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Twilio 6
- investigating
We are currently investigating an issue where Customers are not receiving RCS messages from their iOS users for conversations that are more than few minutes old. We will provide another update in 1 hours or as soon as more information becomes available.
provider
- investigating
We are continuing to investigate an issue where Customers are not receiving RCS messages from their iOS users for conversations that are more than few minutes old. We will provide another update in 1 hours or as soon as more information becomes available.
provider
- investigating
We are continuing to investigate an issue where Customers are not receiving RCS messages from their iOS users for conversations that are more than few minutes old. We will provide another update in 1 hours or as soon as more information becomes available.
provider
- identified
We have identified an issue involving inbound RCS message delivery failures affecting iOS devices in conversation threads older than a few minutes. Customers may experience messages failing to arrive until an outbound message is sent first. We have escalated this issue to our vendor. We will provide another update in 2 hours or as soon as more information becomes available.
provider
- monitoring
Our third party vendors have implemented a fix and we are seeing recovery in RCS messages. We will provide another update in 30 minutes or as soon as more information becomes available.
provider
- resolved
Our engineers have monitored the fix and confirmed the issue with inbound RCS message delivery failures affecting iOS devices in conversation threads older than a few minutes has been resolved. All services are now operating normally at this time.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-c653af6d5a
Is Twilio still down?
No, this incident was resolved 2026-05-06 22:52 UTC. For Twilio's live state, see https://down.guide/twilio.
How long did it last?
2h 48m, from 2026-05-06 20:05 UTC to 2026-05-06 22:52 UTC, by the times Twilio posted.
What was affected?
Twilio named RCS Messaging.
What caused it?
Twilio hasn't published a root cause. If it does, it shows here.
Where does this come from?
Twilio's official status page, https://status.twilio.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.