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Twilio

SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to T-Mobile and Verizon United States

Degraded Lasted 24m · started · Twilio's page

Level
confirmed
Worst impact
Degraded
Components
SMS Short Code, North America
Regions
us

What to do

  • Check whether you use Twilio SMS Short Code, North America in us. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 24m it lasted.

    Anything that failed between 2026-06-03 20:41 UTC and 2026-06-03 21:04 UTC may need a replay.
  • Subscribe to Twilio's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=twilio works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Twilio 2

  1. investigating

    Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Short Codes to T-Mobile and Verizon network subscribers in the United States. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

    provider

  2. resolved

    We have fully investigated the SMS delivery receipt delays from a subset of Twilio Short Codes to T-Mobile and Verizon network subscribers in the United States, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.

    provider

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Corrections

None so far.

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Questions about DWN-cb828b6205

Is Twilio still down?

No, this incident was resolved 2026-06-03 21:04 UTC. For Twilio's live state, see https://down.guide/twilio.

How long did it last?

24m, from 2026-06-03 20:41 UTC to 2026-06-03 21:04 UTC, by the times Twilio posted.

What was affected?

Twilio named SMS Short Code, North America in us.

What caused it?

Twilio hasn't published a root cause. If it does, it shows here.

Where does this come from?

Twilio's official status page, https://status.twilio.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.