- Level
- confirmed
- Worst impact
- Degraded
- Components
- Group Rooms, Peer-to-Peer Rooms, Go Rooms
What to do
Check whether you use Twilio Group Rooms, Peer-to-Peer Rooms, Go Rooms. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 10h 54m it lasted.
Anything that failed between 2026-08-05 06:22 UTC and 2026-08-05 17:16 UTC may need a replay.Subscribe to Twilio's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=twilio works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Twilio 7
- investigating
Our monitoring systems have detected a potential issue with connections to Video Rooms in IN1 region. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
provider
- investigating
We are currently investigating an issue impacting Video Rooms in the IN1 region. Customers may experience failures or delays when attempting to connect to rooms in this area. Our engineering team is actively looking into the root cause, and we will provide another update in 1 hour or as soon as more information becomes available.
provider
- investigating
We are still investigating an issue impacting Video Rooms in the IN1 region. Customers may experience failures or delays when attempting to connect to rooms in this area. Our engineering team is actively looking into the root cause, and we will provide another update in 2 hours or as soon as more information becomes available.
provider
- investigating
We are still investigating an issue impacting Video Rooms in the IN1 region. Customers may experience failures or delays when attempting to connect to rooms in this area. Our engineering team is actively looking into the root cause, and we will provide another update in 4 hours or as soon as more information becomes available.
provider
- investigating
We are still investigating an issue impacting Video Rooms in the IN1 region. Customers may experience failures or delays when attempting to connect to rooms in this area. Our engineering team is actively looking into the root cause, and we will provide another update in 8 hours or as soon as more information becomes available.
provider
- monitoring
We are observing successful recovery with the issue impacting Video Rooms in the IN1 region. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
provider
- resolved
We are no longer experiencing the issue impacting Video Rooms in the IN1 region. This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
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Questions about DWN-d2c8c86cf4
Is Twilio still down?
No, this incident was resolved 2026-08-05 17:16 UTC. For Twilio's live state, see https://down.guide/twilio.
How long did it last?
10h 54m, from 2026-08-05 06:22 UTC to 2026-08-05 17:16 UTC, by the times Twilio posted.
What was affected?
Twilio named Group Rooms, Peer-to-Peer Rooms, Go Rooms.
What caused it?
Twilio hasn't published a root cause. If it does, it shows here.
Where does this come from?
Twilio's official status page, https://status.twilio.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.