Intelligent Alerts Currently Unavailable

What to do

• Check whether you use Twilio Intelligent Alerts. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 44m it lasted.

  Anything that failed between 2026-05-18 14:08 UTC and 2026-05-18 14:52 UTC may need a replay.

• Subscribe to Twilio's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=twilio works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Twilio 3

1. investigatingMay 18, 2026, 2:08 PM UTC

   We are currently investigating an issue where Intelligent Alerts may be unavailable for some customers. Our engineering team has been alerted. We expect to provide an update in 1 hour or as soon as more information becomes available.

   provider

2. monitoringMay 18, 2026, 2:22 PM UTC

   Intelligent Alerts Currently Unavailable is now operating normally. Alerts were unavailable during the impact window but were replayed. Impact Window: 6:05 AM PT - 6:40 AM PT. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.

   provider

3. resolvedMay 18, 2026, 2:52 PM UTC

   Intelligent Alerts unavailable for some customers has been resolved and is operating normally at this time.

   provider

Corrections

None so far.

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