Twilio: Delayed Messaging Logs and Status Callbacks in IE1 Region

What to do

Check whether you use Twilio SMS, Conversations, Messaging Insights, Programmable Messaging API. Check your stack
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Confirm your retries, queues and scheduled jobs caught up after the 2h 14m it lasted.
Anything that failed between 2026-10-05 08:50 UTC and 2026-10-05 11:04 UTC may need a replay.
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investigatingOct 5, 2026, 8:50 AM UTC
We are actively investigating a data processing delay impacting the Messaging Logs API, Messaging Status Callbacks, and Internally Routed Messages in the Ireland region. We will provide another update in 1 hour or as soon as more information becomes available.
provider
investigatingOct 5, 2026, 9:04 AM UTC
We are actively investigating a data processing delay impacting the Messaging Logs API, Messaging Status Callbacks, Messaging Insights, Internally Routed Messages and SMS delivery updates in the Ireland region. We will provide another update in 1 hour or as soon as more information becomes available.
provider
monitoringOct 5, 2026, 10:04 AM UTC
The data processing delay impacting the Messaging Logs API, Messaging Status Callbacks, Messaging Insights, Internally Routed Messages and SMS delivery updates in the Ireland region is now operating normally. We will continue to monitor for system stability. We'll provide another update in 1 hour or as soon as more information becomes available.
provider
resolvedOct 5, 2026, 11:04 AM UTC
The data processing delay has been resolved and the Messaging Logs API, Messaging Status Callbacks, Messaging Insights, Internally Routed Messages and SMS delivery updates in the Ireland region are operating normally at this time.
provider

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Is Twilio still down?

No, this incident was resolved 2026-10-05 11:04 UTC. For Twilio's live state, see https://down.guide/twilio.

How long did it last?

2h 14m, from 2026-10-05 08:50 UTC to 2026-10-05 11:04 UTC, by the times Twilio posted.

What was affected?

Twilio named SMS, Conversations, Messaging Insights, Programmable Messaging API.

What caused it?

Twilio hasn't published a root cause. If it does, it shows here.

Where does this come from?

Twilio's official status page, https://status.twilio.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.