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Twilio

Errors Attempting to Add US HostedSMS Numbers to Messaging Services Via Console

Degraded Lasted 33m · started · Twilio's page

Level
confirmed
Worst impact
Degraded
Components
WhatsApp Messaging
Regions
us
Down Index
20of 100

What to do

  • Check whether you use Twilio WhatsApp Messaging in us. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 33m it lasted.

    Anything that failed between 2026-06-18 21:35 UTC and 2026-06-18 22:07 UTC may need a replay.
  • Subscribe to Twilio's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=twilio works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Twilio 3

  1. investigating

    Customers are experiencing errors when attempting to add US HostedSMS numbers to Messaging Services via the Console. US A2P registration process can not be triggered and customers can not use the numbers to send messages to other numbers in the US. We will provide an update in 60 minutes or when we have additional information.

    provider

  2. investigating

    Customers are experiencing errors when attempting to add US HostedSMS numbers to Messaging Services via the Console. US A2P registration process can not be triggered and customers can not use the numbers to send messages to other numbers in the US. We will provide an update in 60 minutes or when we have additional information.

    provider

  3. resolved

    Errors adding US HostedSMS numbers to Messaging Services via the Console has been resolved and it is operating normally at this time.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

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Questions about DWN-db36b34fbd

Is Twilio still down?

No, this incident was resolved 2026-06-18 22:07 UTC. For Twilio's live state, see https://down.guide/twilio.

How long did it last?

33m, from 2026-06-18 21:35 UTC to 2026-06-18 22:07 UTC, by the times Twilio posted.

What was affected?

Twilio named WhatsApp Messaging in us.

What caused it?

Twilio hasn't published a root cause. If it does, it shows here.

Where does this come from?

Twilio's official status page, https://status.twilio.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.