- Level
- confirmed
- Worst impact
- Degraded
- Components
- Billing
- Down Index
- 22of 100
What to do
Check whether you use Twilio Billing. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 8h 37m it lasted.
Anything that failed between 2026-06-04 00:47 UTC and 2026-06-04 09:24 UTC may need a replay.Subscribe to Twilio's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=twilio works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Twilio 9
- investigating
Our monitoring systems have detected a potential issue with Billable Items Service Errors. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
provider
- investigating
We are currently investigating a service interruption affecting some pricing callbacks being delayed. We will provide another update within 1 hour or as soon as additional information becomes available.
provider
- investigating
We are currently investigating a service interruption affecting some pricing callbacks being delayed. We will provide another update within 2 hours or as soon as additional information becomes available.
provider
- investigating
We are currently investigating a service interruption affecting messaging pricing callbacks, usage notifications for Billing events and balance updates being delayed. We will provide another update within 4 hours or as soon as additional information becomes available
provider
- investigating
We are currently investigating a service interruption affecting messaging pricing callbacks, usage notifications for Billing events and balance updates being delayed. We will provide another update within 1 hour or as soon as additional information becomes available.
provider
- investigating
We are currently investigating a service interruption affecting messaging pricing callbacks, usage notifications for Billing events and balance updates being delayed. We will provide another update within 1 hour or as soon as additional information becomes available.
provider
- investigating
We are currently investigating a service interruption affecting messaging pricing callbacks, usage notifications for Billing events and balance updates being delayed. We will provide another update within 1 hour or as soon as additional information becomes available.
provider
- monitoring
The issue affecting affecting messaging pricing callbacks, usage notifications for Billing events and balance updates are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
provider
- resolved
The issue affecting messaging pricing callbacks, usage notifications for Billing events and balance updates has been resolved and service is operating normally at this time.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-e33397cf95
Is Twilio still down?
No, this incident was resolved 2026-06-04 09:24 UTC. For Twilio's live state, see https://down.guide/twilio.
How long did it last?
8h 37m, from 2026-06-04 00:47 UTC to 2026-06-04 09:24 UTC, by the times Twilio posted.
What was affected?
Twilio named Billing.
What caused it?
Twilio hasn't published a root cause. If it does, it shows here.
Where does this come from?
Twilio's official status page, https://status.twilio.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.