Increase errors in whatsapp channel for verify

What to do

• Check whether you use Twilio WhatsApp Messaging. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 4h it lasted.

  Anything that failed between 2026-03-25 17:06 UTC and 2026-03-25 21:06 UTC may need a replay.

• Subscribe to Twilio's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=twilio works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Twilio 4

1. identifiedMar 25, 2026, 5:06 PM UTC

   Our engineers have identified an issue causing errors and message delays on the WhatsApp channel for Verify. We are working with the provider on a resolution and expect to provide another update in one hour or as soon as more information becomes available.

   provider

2. identifiedMar 25, 2026, 6:16 PM UTC

   Our engineers have identified an issue causing errors and message delays on the WhatsApp channel for Verify. We are working with the provider on a resolution and expect to provide another update in 2 hours or as soon as more information becomes available.

   provider

3. monitoringMar 25, 2026, 8:08 PM UTC

   Our engineers have begun to see recovery for the issue causing errors and message delays on the WhatsApp channel for Verify. We will continue to monitor to ensure a full recovery. We expect to provide another update in 1 hour or as soon as more information becomes available.

   provider

4. resolvedMar 25, 2026, 9:06 PM UTC

   Our engineers have confirmed full recovery for the issue causing errors and message delays on the WhatsApp channel for Verify. This incident is resolved.

   provider

Corrections

None so far.

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