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Twilio

SMS Delivery Delays to MTN Network in Cameroon

Degraded Lasted 2h 36m · started · Twilio's page

Level
confirmed
Worst impact
Degraded
Components
SMS, Middle East & Africa
Regions
me

What to do

  • Check whether you use Twilio SMS, Middle East & Africa in me. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 2h 36m it lasted.

    Anything that failed between 2026-03-04 19:01 UTC and 2026-03-04 21:37 UTC may need a replay.
  • Subscribe to Twilio's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=twilio works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Twilio 4

  1. investigating

    Our monitoring systems have detected a potential issue associated to SMS delivery delays to MTN network in Cameroon. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

    provider

  2. investigating

    Twilio customers may be experiencing SMS delivery delays from Twilio to MTN network subscribers in Cameroon. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

    provider

  3. monitoring

    We are observing recovery in SMS delivery delays from Twilio to MTN network subscribers in Cameroon. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

    provider

  4. resolved

    We are no longer experiencing SMS delivery delays from Twilio to MTN network subscribers in Cameroon. This incident is resolved.

    provider

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Corrections

None so far.

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Questions about DWN-e87b26beac

Is Twilio still down?

No, this incident was resolved 2026-03-04 21:37 UTC. For Twilio's live state, see https://down.guide/twilio.

How long did it last?

2h 36m, from 2026-03-04 19:01 UTC to 2026-03-04 21:37 UTC, by the times Twilio posted.

What was affected?

Twilio named SMS, Middle East & Africa in me.

What caused it?

Twilio hasn't published a root cause. If it does, it shows here.

Where does this come from?

Twilio's official status page, https://status.twilio.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.