Studio Timeout Functionalities Are Degraded Potentially Causing Stuck Executions

What to do

• Check whether you use Twilio Studio. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 1h 33m it lasted.

  Anything that failed between 2026-07-29 20:55 UTC and 2026-07-29 22:28 UTC may need a replay.

• Subscribe to Twilio's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=twilio works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Twilio 3

1. investigatingJul 29, 2026, 8:55 PM UTC

   Our monitoring systems have detected a potential issue with Studio Timers failing to schedule causing workflow failure. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

   provider

2. investigatingJul 29, 2026, 9:27 PM UTC

   We are investigating a small number of Send & Wait for Reply widgets in studio are failing to take the no reply transition, also a small number of add Twiml redirect widgets in studio are failing to take the timeout transition.. We expect to provide another update in 1 hour or as soon as more information becomes available

   provider

3. resolvedJul 29, 2026, 10:28 PM UTC

   The issu about Studio Timers failing to schedule causing workflow failure has been resolved and it is operating normally at this time.

   provider

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.