- Level
- confirmed
- Worst impact
- Degraded
- Components
- Voice, APAC
- Regions
- apac, in
What to do
Check whether you use Twilio Voice, APAC in apac, in. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 9d 9h it lasted.
Anything that failed between 2026-03-10 15:06 UTC and 2026-03-20 00:18 UTC may need a replay.Subscribe to Twilio's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=twilio works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Twilio 16
- investigating
Our monitoring systems have detected a potential issue with some customers in India receiving 480 for Outbound Calls. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
provider
- investigating
We are continuing to investigate the issue with some customers in India receiving 480 for Outbound Calls. We will provide another update in 2 hours or as soon as more information becomes available.
provider
- investigating
We are continuing to investigate the issue with some customers in India receiving 480 for Outbound Calls. We will provide another update in 4 hours or as soon as more information becomes available.
provider
- investigating
We are continuing to investigate the issue with some customers in India receiving 480 for Outbound Calls. We will provide another update in 8 hours or as soon as more information becomes available.
provider
- identified
We have identified the issue with some customers in India receiving 480 for Outbound Calls. We are currently working with our carrier partners to resolve the issue. We will try to provide another update in 8 hours or as soon as more information becomes available.
provider
- identified
We have identified the issue with some customers in India receiving 480 for Outbound Calls. We are currently working with our carrier partners to resolve the issue. We will provide another update in 1 day or as soon as more information becomes available.
provider
- identified
We have identified the issue with some customers in India receiving 480 for Outbound Calls. We are currently working with our carrier partners to resolve the issue. We will provide another update in 1 day or as soon as more information becomes available.
provider
- identified
We have identified the issue with some customers in India receiving 480 for Outbound Calls. We are currently working with our carrier partners to resolve the issue. We will provide another update in 1 day or as soon as more information becomes available.
provider
- identified
We have identified the issue with some customers in India receiving 480 for Outbound Calls. We are currently working with our carrier partners to resolve the issue. We will provide another update in 1 day or as soon as more information becomes available.
provider
- identified
We have identified the issue with some customers in India receiving 480 for Outbound Calls. We Still currently working with our carrier partners to resolve the issue. We will provide another update in 1 day or as soon as more information becomes available.
provider
- identified
We have identified the issue with some customers in India receiving 480 for Outbound Calls. We Still currently working with our carrier partners to resolve the issue. We will provide another update in 1 day or as soon as more information becomes available.
provider
- identified
We have identified the issue with some customers in India receiving 480 for Outbound Calls. We Still currently working with our carrier partners to resolve the issue. We will provide another update in 1 day or as soon as more information becomes available.
provider
- identified
We have identified the issue with some customers in India receiving 480 for Outbound Calls. We Still currently working with our carrier partners to resolve the issue. We will provide another update in 1 day or as soon as more information becomes available.
provider
- identified
We have identified the issue with some customers in India receiving 480 for Outbound Calls. We Still currently working with our carrier partners to resolve the issue. We will provide another update in 1 day or as soon as more information becomes available.
provider
- identified
We have identified the issue with some customers in India receiving 480 for Outbound Calls. We are still currently working with our carrier partners to resolve the issue. We will provide another update in 1 day or as soon as more information becomes available.
provider
- resolved
We have resolved the issue with some customers in India receiving 480 for Outbound Calls. Outbound calls are operating normally at this time.
provider
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Corrections
None so far.
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Questions about DWN-fb984fe8f9
Is Twilio still down?
No, this incident was resolved 2026-03-20 00:18 UTC. For Twilio's live state, see https://down.guide/twilio.
How long did it last?
9d 9h, from 2026-03-10 15:06 UTC to 2026-03-20 00:18 UTC, by the times Twilio posted.
What was affected?
Twilio named Voice, APAC in apac, in.
What caused it?
Twilio hasn't published a root cause. If it does, it shows here.
Where does this come from?
Twilio's official status page, https://status.twilio.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.