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Incident

Service Degradation Affecting Zoom Workflow Service

Degraded Lasted 2h 50m · started · Zoom's page

DWN-0bb3a5f02e

Level
confirmed
Worst impact
Degraded
Components
Zoom AIC
Down Index
29of 100

Summary

Zoom says users were unable to view the Zoom Workflow tab in the Zoom Client due to a service degradation. The provider says the issue was resolved and the affected services were restored, with the incident marked resolved at 06:26 UTC on 2026-11-15.

Written by anthropic/claude-haiku-5.5 from Zoom's own updates.

What to do

  • Check whether you use Zoom Zoom AIC. Check your stack

    Drop a package.json, lockfile, Terraform or a list of domains at down.guide to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 2h 50m it lasted.

    Anything that failed between 2026-11-15 03:36 UTC and 2026-11-15 06:26 UTC may need a replay.
  • Subscribe to Zoom's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=zoom works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Zoom 4

  1. investigating

    We are currently investigating a service degradation affecting users ability to view Zoom Workflow tab in Zoom Client. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

    provider

  2. identified

    We have successfully identified the root cause affecting users ability to view Zoom Workflow tab in Zoom Client. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

    provider

  3. monitoring

    The issue affecting users ability to view Zoom Workflow tab in Zoom Client has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

    provider

  4. resolved

    This incident has been resolved and the affected services have been restored.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-0bb3a5f02e

Is Zoom still down?

No, this incident was resolved 2026-11-15 06:26 UTC. For Zoom's live state, see https://down.guide/providers/zoom.

How long did it last?

2h 50m, from 2026-11-15 03:36 UTC to 2026-11-15 06:26 UTC, by the times Zoom posted.

What was affected?

Zoom named Zoom AIC.

What caused it?

Zoom hasn't published a root cause. If it does, it shows here.

Where does this come from?

Zoom's official status page, https://www.zoomstatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.