- Level
- confirmed
- Worst impact
- Maintenance
- Components
- Zoom Phone
Summary
Zoom says a scheduled Zoom Phone update, which adds virtual streams for custom music on hold management, is in progress as of 2026-11-15 01:00 UTC. The provider states there is no operational impact and all services will be available during the update.
Written by anthropic/claude-haiku-5.5 from Zoom's own updates.
What to do
Check whether you use Zoom Zoom Phone. Check your stack
Drop a package.json, lockfile, Terraform or a list of domains at down.guide to see every provider you depend on.Check that everything you run on Zoom came back after the window closed 2026-11-15 10:01 UTC.
Subscribe to Zoom's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=zoom works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Zoom 3
- scheduled
We will be providing an update to Zoom Phone. Please refer to https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0062333 for more details. This update includes virtual streams for custom music on hold management. There is no operational impact. All services will be available during this scheduled update.
provider
- scheduled
Maintenance will begin as scheduled in 60 minutes.
provider
- in_progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-de026799b0
Is this Zoom maintenance still going on?
No, it ended 2026-11-15 10:01 UTC.
How long did it last?
9h 2m, from 2026-11-15 01:00 UTC to 2026-11-15 10:01 UTC, by the times Zoom posted.
What was affected?
Zoom named Zoom Phone.
What caused it?
Zoom hasn't published a root cause. If it does, it shows here.
Where does this come from?
Zoom's official status page, https://www.zoomstatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.