Service Degradation Affecting Zoom Events custom domain

Summary

Zoom says a service degradation affecting the Zoom Events custom domain, which resulted in SSL errors, has been resolved. The incident was first reported at 09:34 UTC on 2026-11-15 and marked resolved at 09:57 UTC the same day, with affected services restored.

Written by anthropic/claude-haiku-5.5 from Zoom's own updates.

What to do

• Check whether you use Zoom Zoom Events. Check your stack

  Drop a package.json, lockfile, Terraform or a list of domains at down.guide to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 24m it lasted.

  Anything that failed between 2026-11-15 09:34 UTC and 2026-11-15 09:57 UTC may need a replay.

• Subscribe to Zoom's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=zoom works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Zoom 3

1. investigatingNov 15, 2026, 9:34 AM UTC

   We are currently investigating a service degradation affecting Zoom Events custom domain Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

   provider

2. monitoringNov 15, 2026, 9:49 AM UTC

   The service degradation affecting Zoom Events custom domain that resulted in SSL errors has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

   provider

3. resolvedNov 15, 2026, 9:57 AM UTC

   This incident has been resolved and the affected services have been restored.

   provider

Corrections

None so far.

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