- Level
- confirmed
- Worst impact
- Maintenance
- Components
- Zoom Conference Room Connector
- Regions
- us
Summary
Zoom says it is updating DNS records and the Jeddah IP address for the Cloud Room Connector in the Saudi Arabia region, effective November 14, 2026. Scheduled maintenance is in progress, and Zoom lists no operational impact.
Written by anthropic/claude-haiku-5.5 from Zoom's own updates.
What to do
Check whether you use Zoom Zoom Conference Room Connector in us. Check your stack
Drop a package.json, lockfile, Terraform or a list of domains at down.guide to see every provider you depend on.Check that everything you run on Zoom came back after the window closed 2026-11-14 19:31 UTC.
Subscribe to Zoom's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=zoom works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Zoom 2
- scheduled
As part of ongoing service enhancements for the Cloud Room Connector (CRC) service, Zoom will be updating DNS records for SIP/H.323 and IP endpoints in Saudi Arabia region . Effective Date: November 14, 2026 Action Required To avoid service disruption, we recommend reviewing your CRC endpoint configurations as soon as possible, updating your DNS records and Destination ip with the new entries, and removing the older legacy records before November 14, 2026. If you have any questions or issues, please contact Zoom Support. DNS Record Updates Saudi Arabia Region We will update the data-center (DC) domains , along with their respective SRV-Records. An example of the change is as follows: jed.zmvc.us >> sau.zoomcrc.com Records to be replaced (A-Record and SRV-Record): jed.zmvc.us: _h323cs._tcp.jed.zmvc.us _sip._tcp.jed.zmvc.us _sips._tcp.jed.zmvc.us _sip._udp.jed.zmvc.us New records (A-Record and SRV-Record): sau.zoomcrc.com: _h323cs._tcp.sau.zoomcrc.com _sip._tcp.sau.zoomcrc.com _sips._tcp.sau.zoomcrc.com _sip._udp.sau.zoomcrc.com IP address to be updated Saudi Arabia Region We will update the cloud room connector IP address for Jeddah . 170.114.55.1 >> 159.124.226.235
provider
- in_progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
provider
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Corrections
None so far.
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Questions about DWN-5d7fbd105c
Is this Zoom maintenance still going on?
No, it ended 2026-11-14 19:31 UTC.
How long did it last?
16h 2m, from 2026-11-14 03:30 UTC to 2026-11-14 19:31 UTC, by the times Zoom posted.
What was affected?
Zoom named Zoom Conference Room Connector in us.
What caused it?
Zoom hasn't published a root cause. If it does, it shows here.
Where does this come from?
Zoom's official status page, https://www.zoomstatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.