- Level
- confirmed
- Worst impact
- Maintenance
- Components
- Knowledge Base, Ticketing
Summary
Zoom says scheduled maintenance on Zoom Support Ticketing and Knowledge Base is in progress. Users may see degraded performance and up to 30 minutes of downtime for these services during the maintenance window.
Written by anthropic/claude-haiku-5.5 from Zoom's own updates.
What to do
Check whether you use Zoom Knowledge Base, Ticketing. Check your stack
Drop a package.json, lockfile, Terraform or a list of domains at down.guide to see every provider you depend on.Check that everything you run on Zoom came back after the window closed 2026-11-14 08:01 UTC.
Subscribe to Zoom's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=zoom works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Zoom 3
- scheduled
We will be performing maintenance on Zoom Support Ticketing and Knowledge Base. Users may experience degraded performance and up to 30 minutes of downtime for Zoom Support’s Knowledge Base and Ticketing during the maintenance window.
provider
- scheduled
Maintenance will begin as scheduled in 60 minutes.
provider
- in_progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-bff92f02e4
Is this Zoom maintenance still going on?
No, it ended 2026-11-14 08:01 UTC.
How long did it last?
2h 2m, from 2026-11-14 06:00 UTC to 2026-11-14 08:01 UTC, by the times Zoom posted.
What was affected?
Zoom named Knowledge Base, Ticketing.
What caused it?
Zoom hasn't published a root cause. If it does, it shows here.
Where does this come from?
Zoom's official status page, https://www.zoomstatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.