Skip to main content
Braze

Dashboard Latency and Errors on US07

Degraded Lasted 28m · started · Braze's page

Level
confirmed
Worst impact
Degraded
Components
Dashboard

What to do

  • Check whether you use Braze Dashboard. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 28m it lasted.

    Anything that failed between 2026-09-02 11:30 UTC and 2026-09-02 11:58 UTC may need a replay.
  • Subscribe to Braze's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=braze works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Braze 2

  1. identified

    We are investigating intermittent errors and latency impacting the US07 Dashboard.

    provider

  2. resolved

    This was a recurrence of an earlier issue impacting the Dashboard. A permanent fix has been implemented and the Dashboard has remained stable since. We are confident the issue is now fully resolved. We apologize for any impact.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-1fc95572ff

Is Braze still down?

No, this incident was resolved 2026-09-02 11:58 UTC. For Braze's live state, see https://down.guide/braze.

How long did it last?

28m, from 2026-09-02 11:30 UTC to 2026-09-02 11:58 UTC, by the times Braze posted.

What was affected?

Braze named Dashboard.

What caused it?

Braze hasn't published a root cause. If it does, it shows here.

Where does this come from?

Braze's official status page, https://braze.statuspage.io, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.