- Level
- confirmed
- Worst impact
- Degraded
- Components
- Dashboard
What to do
Check whether you use Braze Dashboard. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 2h 25m it lasted.
Anything that failed between 2026-09-02 07:43 UTC and 2026-09-02 10:09 UTC may need a replay.Subscribe to Braze's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=braze works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Braze 4
- investigating
Our Engineering team are investigating intermittent latency and errors on the US07 Dashboard.
provider
- identified
We have identified the issue leading to intermittent dashboard errors and latency and engineers are working to resolve the issue.
provider
- monitoring
Engineers have implemented a fix and the Dashboard has been stable for over 30 minutes. We are continuing to monitor the issue to ensure full resolution.
provider
- resolved
The Dashboard has continue to remain stable and the issue is now resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-5a03254c7e
Is Braze still down?
No, this incident was resolved 2026-09-02 10:09 UTC. For Braze's live state, see https://down.guide/braze.
How long did it last?
2h 25m, from 2026-09-02 07:43 UTC to 2026-09-02 10:09 UTC, by the times Braze posted.
What was affected?
Braze named Dashboard.
What caused it?
Braze hasn't published a root cause. If it does, it shows here.
Where does this come from?
Braze's official status page, https://braze.statuspage.io, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.