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down.guideby Sazabi
Braze

Braze status history

33 incidents over the last year, newest first; 99.99% uptime (90 days), 99.99% uptime (12 months). History from before down.guide started reading the page is imported from Braze's own archive.

Month

2026-09

3 incidents

  1. BrazeMajor outage
    Braze Support Services Outage
    lasted 6h 52mBraze Support Services
  2. BrazeDegraded
    Dashboard Latency and Errors on US07
    lasted 28mDashboard
  3. BrazeDegraded
    Latency and Errors on US07
    lasted 2h 25mDashboard
Month

2026-08

1 incident

  1. BrazeDegraded
    Issue Impacting US 01 and US 03
    lasted 1h 41mDashboard, Dashboard, REST APIs +1us
Month

2026-07

3 incidents

  1. BrazeDegraded
    EU02 Currents Data Latency
    lasted 5h 15mCurrents
  2. BrazeDegraded
    AWS Networking Disruption in US-WEST-2 (Resolved)
    lasted 0mus, us-west-2
  3. BrazeDegraded
    Braze AI Operator Errors
    lasted 2h 47m
Month

2026-06

1 incident

  1. BrazeDegraded
    WhatsApp Degraded Performance
    lasted 3h 15mWhatsApp
Month

2026-05

4 incidents

  1. BrazeDegraded
    US01 and EU01 Processing Latency
    lasted 56mData Processing, Data Processing, Outbound Messaging +1eu, us
  2. BrazeDegraded
    US05 Processing Latency
    lasted 1h 12mDashboard, SDK Data Collection, Data Processing +1us, us-east-1
  3. BrazeDegraded
    Agent Console auto model errors
    lasted 42m
  4. BrazeDegraded
    SMS Delivery Delays to Multiple Countries in Europe
    lasted 23h 18mSMSeu
Month

2026-04

4 incidents

  1. BrazePartial outage
    Issue impacting EU01
    lasted 3h 6mDashboard, SDK Data Collection, Data Processing +2
  2. BrazeDegraded
    US01 SDK errors
    lasted 0m
  3. BrazePartial outage
    Delays in Support Case Creation via Email
    lasted 2h 44mBraze Support Services
  4. BrazeDegraded
    US01 SDK errors
    lasted 0m
Month

2026-03

3 incidents

  1. BrazeDegraded
    EU02 customer unsubscribe errors
    lasted 13mEmail
  2. BrazeDegraded
    US07 Dashboard latency and errors
    lasted 1h 5mDashboard
  3. BrazePartial outage
    US05 Dashboard latency
    lasted 15mDashboard
Month

2026-02

3 incidents

  1. BrazeDegraded
    Outbound email latency for non-EU Bird (Sparkpost) customers
    lasted 25mEmaileu, us
  2. BrazeDegraded
    EU01 & EU02 Dashboard Errors
    lasted 7h 15mDashboard, Dashboardeu
  3. BrazeMajor outage
    US02 Dashboard and SDK increased errors
    lasted 21mDashboard, SDK Data Collection
Month

2026-01

4 incidents

  1. BrazeDegraded
    Gmail consumers experiencing banners indicating missing spam checks
    lasted 7h 32mEmail
  2. BrazeDegraded
    Email delivery issues
    lasted 2h 55mEmail
  3. BrazeDegraded
    SMS outbound sending delays
    lasted 0m
  4. BrazeMajor outage
    US05 Dashboard Errors
    lasted 48mDashboard
Month

2025-11

5 incidents

  1. BrazePartial outage
    EU01 REST API and SDK Data Collection Errors
    lasted 43mSDK Data Collection, REST APIs
  2. BrazePartial outage
    US01 and US03 Dashboard and SDK Errors
    lasted 1hDashboard, SDK Data Collection, SDK Data Collection +1
  3. BrazeDegraded
    US02 Dashboard and SDK Errors
    lasted 11mDashboard, SDK Data Collection
  4. BrazeDegraded
    US-10 Dashboard Outage - October 8, 2025
    lasted 0mus
  5. BrazeDegraded
    EU02 Dashboard errors
    lasted 0m
Month

2025-10

2 incidents

  1. BrazeDegraded
    Increased latency in Outbound Messaging for all clusters
    lasted 28mEmail, Push Notifications - iOS, Push Notifications - Android
  2. BrazePartial outage
    AWS US East 1 outage
    lasted 7h 20mDashboard, Dashboard, Dashboard +28us