- Level
- confirmed
- Worst impact
- Degraded
- Down Index
- 28of 100
What to do
Check whether your product depends on Braze. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 42m it lasted.
Anything that failed between 2026-05-07 16:38 UTC and 2026-05-07 17:19 UTC may need a replay.Subscribe to Braze's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=braze works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Braze 3
- identified
We have identified a third party issue causing Agent Console auto models to error. Our engineering team is actively working to remediate the issue.
provider
- monitoring
Our engineering team have released a fix and Agent Console auto models are now recovering. We are continuing to monitor the situation.
provider
- resolved
Following continued monitoring by our engineers, Agent Console auto models have remained stable. This incident is now resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-a6cf5785b0
Is Braze still down?
No, this incident was resolved 2026-05-07 17:19 UTC. For Braze's live state, see https://down.guide/braze.
How long did it last?
42m, from 2026-05-07 16:38 UTC to 2026-05-07 17:19 UTC, by the times Braze posted.
What caused it?
Braze hasn't published a root cause. If it does, it shows here.
Where does this come from?
Braze's official status page, https://braze.statuspage.io, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.