- Level
- confirmed
- Worst impact
- Degraded
- Components
- Dashboard, Dashboard, REST APIs, REST APIs
- Regions
- us
What to do
Check whether you use Braze Dashboard, Dashboard, REST APIs, REST APIs in us. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 1h 41m it lasted.
Anything that failed between 2026-08-05 16:13 UTC and 2026-08-05 17:54 UTC may need a replay.Subscribe to Braze's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=braze works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Braze 2
- investigating
We are currently investigating an issue with the US 01 and US 03 clusters.
provider
- resolved
Between 11:30 ET and 12:55 ET, some customers experienced elevated error rates. Braze engineers identified the issue and resolved it by rolling back a recent change and applying database optimizations. Error rates returned to normal shortly after each fix was applied, and they have remained stable for the past hour. This incident is now resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-d40dab9dde
Is Braze still down?
No, this incident was resolved 2026-08-05 17:54 UTC. For Braze's live state, see https://down.guide/braze.
How long did it last?
1h 41m, from 2026-08-05 16:13 UTC to 2026-08-05 17:54 UTC, by the times Braze posted.
What was affected?
Braze named Dashboard, Dashboard, REST APIs, REST APIs in us.
What caused it?
Braze hasn't published a root cause. If it does, it shows here.
Where does this come from?
Braze's official status page, https://braze.statuspage.io, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.