- Level
- confirmed
- Worst impact
- Degraded
- Components
- Dashboard, SDK Data Collection
What to do
Check whether you use Braze Dashboard, SDK Data Collection. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 11m it lasted.
Anything that failed between 2025-11-18 22:24 UTC and 2025-11-18 22:35 UTC may need a replay.Subscribe to Braze's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=braze works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Braze 2
- monitoring
Starting at 16:55 ET Braze Engineers identified an issue impacting the US02 Dashboard and SDK. At 17:18 ET Engineers implemented a fix and services have returned to normal operation. Engineers are continuing to monitor service stability.
provider
- resolved
The US02 Dashboard and SDK have remained stable since 17:18 ET. We can confirm the incident is resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-c1f1afba0d
Is Braze still down?
No, this incident was resolved 2025-11-18 22:35 UTC. For Braze's live state, see https://down.guide/braze.
How long did it last?
11m, from 2025-11-18 22:24 UTC to 2025-11-18 22:35 UTC, by the times Braze posted.
What was affected?
Braze named Dashboard, SDK Data Collection.
What caused it?
Braze hasn't published a root cause. If it does, it shows here.
Where does this come from?
Braze's official status page, https://braze.statuspage.io, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.