- Level
- confirmed
- Worst impact
- Partial outage
- Components
- Dashboard, SDK Data Collection, SDK Data Collection, Data Processing
What to do
Check whether you use Braze Dashboard, SDK Data Collection, SDK Data Collection, Data Processing. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 1h it lasted.
Anything that failed between 2025-11-19 00:34 UTC and 2025-11-19 01:33 UTC may need a replay.Subscribe to Braze's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=braze works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Braze 3
- identified
Starting at 19:12 ET Braze Engineers identified an issue impacting the US01 and US03 Dashboard and SDK. Engineers are currently investigating the issue.
provider
- monitoring
The Braze Engineering team have implemented a fix and are monitoring the results. Since 19:46 ET errors have dropped and services are operating normally.
provider
- resolved
US01 and US03 Dashboard and SDK services have remained stabled. The incident is now resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-ff05c72b31
Is Braze still down?
No, this incident was resolved 2025-11-19 01:33 UTC. For Braze's live state, see https://down.guide/braze.
How long did it last?
1h, from 2025-11-19 00:34 UTC to 2025-11-19 01:33 UTC, by the times Braze posted.
What was affected?
Braze named Dashboard, SDK Data Collection, SDK Data Collection, Data Processing.
What caused it?
Braze hasn't published a root cause. If it does, it shows here.
Where does this come from?
Braze's official status page, https://braze.statuspage.io, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.