Braze: US05 Dashboard Errors

What to do

Check whether you use Braze Dashboard. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
Confirm your retries, queues and scheduled jobs caught up after the 48m it lasted.
Anything that failed between 2026-01-06 15:41 UTC and 2026-01-06 16:29 UTC may need a replay.
Subscribe to Braze's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=braze works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

identifiedJan 6, 2026, 3:41 PM UTC
We are investigating an issue impacting users reaching the Braze Dashboard for the US05 Cluster. No other services are impacted and messaging sending is not impacted. Engineers are actively working to restore service.
provider
monitoringJan 6, 2026, 3:46 PM UTC
Between 10:26 ET to 10:43 ET users may have experienced errors when trying to access the Braze Dashboard on the US05 Cluster. Service has now been restored and Engineers continue to monitor.
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resolvedJan 6, 2026, 4:29 PM UTC
No further issues have been experienced and all services are operating normally. The incident is now resolved.
provider

Reports count in aggregate; nothing about you is shown.

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Is Braze still down?

No, this incident was resolved 2026-01-06 16:29 UTC. For Braze's live state, see https://down.guide/braze.

How long did it last?

48m, from 2026-01-06 15:41 UTC to 2026-01-06 16:29 UTC, by the times Braze posted.

What was affected?

Braze named Dashboard.

What caused it?

Braze hasn't published a root cause. If it does, it shows here.

Where does this come from?

Braze's official status page, https://braze.statuspage.io, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.