- Level
- confirmed
- Worst impact
- Degraded
- Components
- Fullstory Web Application
- Down Index
- 23of 100
What to do
Check whether you use FullStory Fullstory Web Application. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 6h 29m it lasted.
Anything that failed between 2024-12-11 16:42 UTC and 2024-12-11 23:10 UTC may need a replay.Subscribe to FullStory's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=fullstory works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from FullStory 3
- identified
We are experiencing an elevated latency for data loading for a subset of orgs. Users may receive errors while attempting to load Dashboards, Metrics, and Segments. Some pages may take longer than normal to appear.
provider
- identified
We are continuing to work on a fix for the elevated data display latency. Thanks for your patience.
provider
- resolved
Things are back to normal now and users should no longer be seeing latency in data loading. If you continue to have issues, please reach out support@fullstory.com.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-246b799733
Is FullStory still down?
No, this incident was resolved 2024-12-11 23:10 UTC. For FullStory's live state, see https://down.guide/fullstory.
How long did it last?
6h 29m, from 2024-12-11 16:42 UTC to 2024-12-11 23:10 UTC, by the times FullStory posted.
What was affected?
FullStory named Fullstory Web Application.
What caused it?
FullStory hasn't published a root cause. If it does, it shows here.
Where does this come from?
FullStory's official status page, https://status.fullstory.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.