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FullStory

[Resolved] Delayed Session Data Availability (NA1 & EU1 Data Centers)

Degraded Lasted 0m · started · FullStory's page

Level
confirmed
Worst impact
Degraded

What to do

  • Check whether your product depends on FullStory. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 0m it lasted.

    Anything that failed between 2026-11-04 14:04 UTC and 2026-11-03 22:30 UTC may need a replay.
  • Subscribe to FullStory's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=fullstory works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from FullStory 1

  1. resolved

    From November 2, 2026 at 11:00 AM (ET) to November 3, 2026 at 4:10 PM (ET), there was an issue that caused delays in session data availability in the Fullstory Web Application. During this time, entry page, exit page, and next page data was not available for organizations with page definitions configured. The issue is now resolved and any backlogged data is currently being processed and will be available shortly. Configured alerts reliant on entry page, exit page, and next page data would not have received during this issue timeframe. If you have any questions or are experiencing any continued issues, please reach out to support@fullstory.com.

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-b99a81bbd5

Is FullStory still down?

No, this incident was resolved 2026-11-03 22:30 UTC. For FullStory's live state, see https://down.guide/fullstory.

How long did it last?

0m, from 2026-11-04 14:04 UTC to 2026-11-03 22:30 UTC, by the times FullStory posted.

What caused it?

FullStory hasn't published a root cause. If it does, it shows here.

Where does this come from?

FullStory's official status page, https://status.fullstory.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.