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FullStory

Delays in syncing to S3 data warehouses (EU1)

Degraded Lasted 8h 46m · started · FullStory's page

Level
confirmed
Worst impact
Degraded
Components
Fullstory Web Application, Fullstory Web Application, Webhooks & Alerts, Webhooks & Alerts, Anywhere: Warehouse, Anywhere: Warehouse

What to do

  • Check whether you use FullStory Fullstory Web Application, Fullstory Web Application, Webhooks & Alerts, Webhooks & Alerts and 2 more. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 8h 46m it lasted.

    Anything that failed between 2026-11-04 11:47 UTC and 2026-11-04 20:33 UTC may need a replay.
  • Subscribe to FullStory's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=fullstory works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from FullStory 2

  1. monitoring

    From 16:00 UTC on the 3rd of November, EU1 orgs may notice a drop in data synced to EU1 data warehouses. We have rolled back the deployment responsible and are currently monitoring the data syncs.

    provider

  2. resolved

    Backlogged warehouse data has been successfully synced. If you have any questions or are experiencing any continued issues, please don't hesitate to reach out to our team at support@fullstory.com.

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-8421931f36

Is FullStory still down?

No, this incident was resolved 2026-11-04 20:33 UTC. For FullStory's live state, see https://down.guide/fullstory.

How long did it last?

8h 46m, from 2026-11-04 11:47 UTC to 2026-11-04 20:33 UTC, by the times FullStory posted.

What was affected?

FullStory named Fullstory Web Application, Fullstory Web Application, Webhooks & Alerts, Webhooks & Alerts and 2 more.

What caused it?

FullStory hasn't published a root cause. If it does, it shows here.

Where does this come from?

FullStory's official status page, https://status.fullstory.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.