- Level
- confirmed
- Worst impact
- Major outage
- Components
- Fullstory Web Application
- Down Index
- 45of 100
What to do
Check whether you use FullStory Fullstory Web Application. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 7h 15m it lasted.
Anything that failed between 2025-06-12 18:21 UTC and 2025-06-13 01:36 UTC may need a replay.Subscribe to FullStory's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=fullstory works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from FullStory 4
- investigating
We are currently investigating a site outage which is impacting logging in and loading the Fullstory UI. We are actively working to identify the root cause and will provide regular updates as they are available.
provider
- identified
This outage is due to a current GCP incident that we are closely monitoring here: https://status.cloud.google.com/incidents/ow5i3PPK96RduMcb1SsW#RP1d9aZLNFZEJmTBk8e1 We'll continue to make updates as we evaluate the full impact that this outage has on Fullstory customers.
provider
- monitoring
The GCP incident is resolved and we're actively monitoring the results. Sessions captured during the outage are being indexed, but may not yet be available. We'll provide a final update on impact as soon as this is available.
provider
- resolved
All backlogged sessions are now indexed. If you notice any persisting issues please reach out to support@fullstory.com for assistance.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-2dac5ce9d0
Is FullStory still down?
No, this incident was resolved 2025-06-13 01:36 UTC. For FullStory's live state, see https://down.guide/fullstory.
How long did it last?
7h 15m, from 2025-06-12 18:21 UTC to 2025-06-13 01:36 UTC, by the times FullStory posted.
What was affected?
FullStory named Fullstory Web Application.
What caused it?
FullStory hasn't published a root cause. If it does, it shows here.
Where does this come from?
FullStory's official status page, https://status.fullstory.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.